Anglian Water has asked us to help raise awareness of their support services for those finding things a little difficult. Its Priority Services Register is free to sign up to. They will use it to:
- Help if there is an interruption to a customer’s water supply
- Help protect customers against bogus callers
- Communicate in different languages, including British Sign Language
- Send bills in alternative formats, including large print, audio and Braille
- Knock and wait, giving customers longer to get to the door
Anglian Water also has a range of financial assistance available for customers who are finding it difficult to pay their bills.
To contact them:
Web: angliawater.co.uk/priority; Extra Care Support team is on 0800 169 3630
British Sign Language: anglianwater.co.uk/bsl
See the posters below for more information:
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