We have received a notice from the Humbleyard group practice (Mulbarton, Cringleford, Hethersett) regarding a plan due to be implemented on Monday.
Many local practices have stopped on-line appointment booking and this week will probably stop any pre-booking of appointments with Doctors.
Humbleyard patients should know that this will mean anyone who has a pre-booked appointment will be contacted initially by phone to see if the issue can be dealt with without the patient going to the surgery. Patients who have given the practice permission to text them should already have received a text about this.
Any patients who feel they need to be seen each day will have a telephone triage call and then given an appointment to be seen face to face if it is felt to be needed, although it is hoped that the majority of queries will be dealt with over the telephone.
For the Humbleyard Practice anyone with respiratory symptoms will be seen at Cringleford Surgery only.
If patients have not given their practice a current mobile number and are happy for practices to contact them via text, now would be a good time to update their details with their practice!
Please remember the NHS advice about using the on-line website or calling 111 and not the practice.